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Azerbaijani Tax Minister has signed an order on ensuring effectiveness of complaint processing

06.11.2017,16:38


November 6, Fineko/abc.az. Tax Minister Fazil Mammadov of Azerbaijan has held a meeting of the Tax Ministry’s Collegiate Organ, devoted to the question of consideration of appeals.

During the meeting the minister stated that this matter is in the spotlight of the Ministry, but despite that deficiencies have been identified in the monitoring and analysis of the complaint consideration.

"In some cases appeals are not considered in details, and citizens have to apply to other authorities, in particular to the President and the First Vice President of the country," Mamamdov said.

The minister underlined the significance of monitoring of those complaints and stated that an order has been signed a few days ago on this issue and instructed the relevant authorities of the Ministry to adhere to the requirements of the order. Also, Mamamdov also tasked the heads of all the structural units and divisions to bring employees, who violated those requirements, to disciplinary liability.