18:05 - 13.03.2020
March 13, Fineko/abc.az. Due to the coronavirus COVID-19 situation, National Air Carrier of Azerbaijan made a decision to refund or exchange tickets for all cancelled destinations, as well as exchange tickets for all existing ones.
The AZAL press service reports that thus, it is possible to refund or exchange tickets for all cancelled (or possibly to be cancelled in the future) directions and for any fare of Azerbaijan Airlines and low-budget air carrier Buta Airways. Passengers may apply for a refund and receive the full cost of the ticket, change the direction or the departure time free of charge.
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