14:40 - 30.11.2018

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November 30, Fineko/abc.az. Bakcell, the First Mobile Operator and the Fastest Mobile Internet Provider of Azerbaijanheld an interesting contest for subscribers who actively use the social networks.

Within the frames of this exciting contest started on the 21^th of November on the official pages of Bakcell in Facebook and Instagram, the subscribers were invited to participate in a voting to select movie they’d like to watch, mention the row number of that movie in the comment section of the relevant post, like and share the Bakcell page and post about the contest.

A total of 35 winners were randomly selected out of hundreds of contest participants on 26^th of November by means thewww.random.orgwebsite. The winners have received 2 tickets to the most voted movie.

The provision of high quality service and customer satisfaction is one of the priority areas in the overall activities of Bakcell. Thus, the company’s customer satisfaction strategy is based on the experience of the world’s leading companies along with the requirements of the local market, where the needs and interests of the all the segments of population are taken into consideration.

Social media are one of the most important communication means of Bakcell, in terms of efficient delivery of information about products and services to the wide customer audience, as well as provision of prompt responses to the customers’ questions. The company has official pages, functioning in most of the popular social networks.

It should be noted that in the first and second quarters of 2018, Bakcell was awarded for responding to 100% of customer inquiries on its official “Facebook” page. The awards were presented by “Socialbakers” being a well-known company engaged in monitoring social network activities of the large companies all over the world by means of a special analytics platform. Moreover, last year Bakcell was awarded with four “Socially Devoted” certificates. What makes this achievement even more admirable is the fact that the official Bakcell page on Facebook has well-over 400 000 followers