WhatsApp plans to create an AI assistant

10:38 - 7.06.2024

June 7, Fineko/abc.az. WhatsApp messenger plans to launch an assistant with artificial intelligence (AI) to manage business accounts and work with clients, ABC.AZ reports, quoting Meta founder Mark Zuckerberg.

"Now our goal is not to create a single assistant based on artificial intelligence, but several AI systems for different tasks at once, including for business. Every company should be able to quickly find a mediator who will communicate with customers, accompany and establish commercial activity," TechCrunch quotes Zuckerberg, who spoke at the Meta conference in Brazil.

Facebook Instagrammer reports that business account users will be able to use artificial intelligence systems to create ads on Facebook and Instagram that will redirect customers to WhatsApp chat. In addition, according to TechCrunch, the company is developing a support service based on artificial intelligence systems that can automatically answer customer questions.