‘Mystery guests’ to determine star category of hotels in Azerbaijan


December 6, Fineko/abc.az. Azerbaijan is developing a new national system of classification of hotels.

CEO of the new Association of Hotels Ms. Gunay Saglam has stated that classification will be held every four years.

"After assigning "stars" the hotel will by visited by the "mystery guest" to identify conformity of hotel classification awarded," Ms. Saglam said.

She added that the new national hotel classification system will be applied from the end of next year.